The SuperOps philosophy

We value the trust and belief our customers, employees, and community place in us. That’s why we are mindful of how we build and scale our startup and product.



We are not like the old incumbents, who have ruled the MSP market with unclear pricing, unethical contracts, and no advancement in tech for years. We believe in creating a positive impact for customers, employees, and the MSP and IT community.

Find out what makes us different.

01

We are completely transparent

Simple and clear pricing - what you see on the website
is what you get

You don’t need a credit card to use our product

Speak to our product managers and product experts anytime before signup

Publicly available product roadmap; upvote what you 
want to see on the platform

More about our product roadmap

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02

We will not tie you down with contracts

Absolutely no contracts. Not now, not ever

Choose between annual and monthly plans

Leave anytime you like (we know you won’t!)

Want your data back? Yes, of course

More about our pricing

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03

We take your privacy and data security very seriously

Completely hosted on Amazon Web Services (AWS)

We are SOC 2 Type 1 compliant

Our servers are located in the USA

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04

We are truly unified

SuperOps was conceived and built as a unified PSA-RMM platform.

IT Documentation and Project Management are built in right from the start.

We are built for the cloud.

Not a Frankenstein’s monster of acquired and forced-to-fit tools.

More about the breadth and depth of our features

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05

We co-build with MSPs

We worked closely with over 150 MSPs before launching SuperOps

We continue to consult with MSPs and industry experts

We get regular feedback from the MSP community on our roadmap

We have instituted a Customer Advisory Board (CAB)

More about our origin story

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06

We have a long-term focus

We are young, but we are here to stay

Our long-term approach informs our product and business decisions

Prices are affordable, so our early adopters are rewarded

Any future price hikes will not impact our existing customers

We don’t acquire, we build. So there are no acquisition costs to pass on to customers

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It's a simple and intuitive interface. It brings a nice dash of colour. Cosmetic, I know, but to me, it's important to have a platform that you enjoy using. The automation is great...And there is a superb team of very fast responders to help you every step of the way...

Superb and highly developed

customerImage

Andrew Rowley

Managing Director/IT Consultant, Bright Future Communications Ltd

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